Tennessee Eye Care, a division of Summit Medical Group has an opening for a Care Coordination Team Member which is responsible for answering inbound calls, emails and online appointments for the various TEC practices including, Optometry, Ophthalmology and others within TEC. This role will handle all patient inquiries regarding scheduling/rescheduling, follow up calls, patient question/concerns regarding medication refills, insurance verification and other activities. This is a full time opportunity.
Examples of Duties (List does not include all duties assigned)
Education
High School Diploma or GED required, vocational or college credits preferred.
Experience
Clinical experience preferred. Insurance company/managed care, call center, procedural, and customer service experience preferred.
Summit Medical Group is East Tennessee’s largest primary care organization with more than 415 providers at 87 practice locations in 19 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit www.summitmedical.com
In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program. Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.
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