About Our Career Opportunity Summit Medical Group is seeking Risk Adjustment Coding Support Specialist to perform a comprehensive documentation review of the outpatient Progress Notes for assigning the appropriate ICD-10 diagnosis codes for accuracy of disease burden. This is a Full time opportunity. This is a Value Based Care organization that is rapidly expanding with room for growth and opportunities within. In compliance with CMS and the Official Coding Guidelines in ICD-10-CM, this position identifies conditions through clinical documentation reviews specific for HCC Risk Adjustment Data Validation. The goal is to accurately represent the patients fully documented disease burden in accurate diagnosis codes for communication to CMS for Risk Score Assignment. This is NOT a medical billing position, there is NO CPT code assignment, and NO revenue cycle management.. This is a position is in Risk Adjustment for CMS with HCC diagnosis coding. Clinical knowledge and/or disease burden awareness and high level analytical skills are utilized in the clinical documentation reviews and diagnosis code assignment. Record review consists of reading and reviewing clinical documentation within the electronic health record for ICD-10 code assignment. You must like to read. EXAMPLES OF DUTIES: (List does not include all duties assigned)- Review of clinical documentation in the progress note for accuracy of diagnosis coding to the highest level of specificity in a timely and efficient manner.- Through progress note and electronic health record reviews, accurately correct/assign diagnosis codes to ensure ICD diagnosis coding and clinical documentation criteria, rules and guidelines have been met in accordance with policy.- Through progress note reviews, identify, and report trends observed for educational opportunities in clinical documentation specificity, diagnosis coding to the highest specificity in addition to reporting any documentation trending, provider feedback and/or communications for improvements, training, and educational opportunities for staff and/or providers.- Maintain continuous, effective, positive, and appropriate communication as a way to prevent risk for the organization.- Desire to read clinical documentation to accurately assign diagnosis code specificity for severity of illness to report disease burden to CMS via diagnosis codes meeting all documentation requirements as part of risk mitigation and risk prevention.- Actively participate in all applicable meetings, webinars and or communications as a way to remain updated on any diagnosis coding rules and/or documentation changes from appropriate credible sources for accurate diagnosis coding and clinical documentation rules in addition to independently seeking CEU’s if needed to maintain credentials with the AAPC/AHIMA.- Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.- Take accountability as a certified professional to review all clinical documentationethically and thoroughly within the progress note(s) using all applicable tools and communications for capture of full disease burden.
About Our Career Opportunity Shultz Pediatrics, a division of Summit Medical Group, has an opportunity for an experienced Primary Care Behavioral Health Provider (Licensed Clinical Social Worker or Psy.D./Ph.D). The Primary Care Behavioral Health (PCBH) Provider: (1) operates in a consultative role within primary care team, utilizing the integrated PCBH model; (2) provides recommendations regarding behavioral interventions to the referring PCP and; (3) conducts brief interventions with referred patients on behalf of the referring PCP. This is a PRN time opportunity. Examples of Duties (List does not include all duties assigned)- Delivers brief, direct behavioral health care to patients and consultation services to primary care providers using an integrated PCBH model.- Collaborates with primary care providers and interdisciplinary care team to develop and implement treatment plans- Provides effective, on-demand consultations with primary care providers.- Provides screenings, assessments and interventions.- Works with patients to identify health strategies that are problem-focused and solution-oriented.- Encourages providers to refer patients via the "warm hand-off" approach to drive patient engagement, treatment, complaince and improved outcomes- Completes concise assessment, intervention and treatment in EHR in a timely manner.- Triage / refer to specialty care providers as appropriate.- Completes risk assessments as needed.- Performs related work as assigned.
About Our Career Opportunity The Office of Dr. Razzak a division of Summit Medical Group is seeking a Certified Medical Assistant- Front Office to join their practice. This is a Full time opportunity, hours Mon- Thur 7:30am- 4pm and Fri 7:30am-1:00pm. Responsibilities: (List does not include all duties assigned) 1) Answers phone calls, takes messages, duplicates documents and assists with other clerical duties, as requested. 2) Retrieves and triages patient communication both via telephone and faxed documents in a timely manner following local protocols.3) Pulls charts for scanning into EMR system.4) Performs actual scanning of documents with a high degree of accuracy and at a satisfactory pace.5) Files charts in a timely manner6) Assist with Check-in, check-out, patient registration on an as needed basis7) Performs laboratory functions on an as needed basis including a. Collects and processes blood and other specimens according to established guidelines b. Performs venipunctures on patients as appropriate c. Identifies and labels specimens in an accurate and timely manner d. Conducts designated laboratory testing and quality control measures8) Measures and records vital signs and other health indicator measurements for both adult and pediatric patients9) Conducts and records patient interview to include history and chief complaint, and past medical & surgical history as directed10) Provides patient education with regards to office policies, medications, management of disease, home treatments and special diets.11) Assists physician with exams and minor office surgery.12) Performs EKGs.13) Prepares and administers medications with physician’s authorizations14) Coordinates patient care activities to include referrals, pre-certification, and prior authorizations.15) Contacts patients regarding test results, medication issues, or for other healthcare related reasons as directed16) Maintains supplies, equipment, stock, and sterilizes instruments.17) Performs accurate, legal, and ethical documentation at all times18) Adheres to established company policies and procedures, and follows state and federal regulations, including OSHA and HIPAA guidelines.19) Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.20) Maintains strictest confidentiality, both internally and external.
About Our Career Opportunity The Office of Dr. Razzak a division of Summit Medical Group has an opening for an experienced CMA or RMA to join their office to assist with clinical tasks. This is a Full time opportunity, hours Mon- Thur 7:30am- 4pm and Fri 7:30am-1:00pm. *Candidate must have proven background of exceptional customer service. Responsibilities: (List does not include all duties assigned)- Escorts patients to exam rooms and prepares patients for examinations and procedures according to physician preferences.- Records vital signs of patients, including pulse, blood pressure, height, weight, etc.- Performs appropriate procedures, such as phlebotomy, injections, EKGs, etc.- Assists the physician(s) with procedures, as well as administering medications and conducting patient educations.- Handles phone nursing when appropriate, to include triaging, pre-certs, referrals, calling in prescriptions, etc.- Performs clerical duties necessary for the physicians to see patients; contacts patients regarding test results or for other related reasons as directed.- If needed, schedules patient appointments with efficient use of clinical time slots.- Maintains stocked, neat and clean exam rooms and common work areas on a daily basis.
Summit Medical Group is recruiting for a HR Benefits Coordinator. This position assists employees with benefits enrollment and questions, maintains employee database and files, and assists with payroll processing. This is a full time opportunity. **This position is hybrid after orientation is completed, but requires days in-office in Knoxville, TN ** Examples of Duties (List does not include all duties assigned) - Assists Director of Comp & Benefits in administering various employee benefits programs, such as group health, flexible spending accounts, health savings accounts, dental and vision, accident and disability, life insurance, and wellness benefits. - Helps conduct benefits orientations and explain benefits self-enrollment system, as needed. - Set up and administration of monthly benefit enrollment and annual open enrollment sessions in HRIS.- Maintains employee benefits records and ensure benefits changes are entered appropriately in payroll system for payroll deduction, including successfully administering employee life event enrollments per regulatory and plan guidelines. - Processes payroll adjustments and premium arrears related to benefit deductions, as needed. - Uploads and monitors vendor EDI file feeds for all health plans, flexible spending accounts, health savings accounts, and COBRA. - Assists employees with health, dental, life, disability and other related benefit claims. - Back up for audit of monthly premium statements for all group insurance policies. Assist in resolving administrative problems with the carrier representatives. - Assists with issues related to contract COBRA administrator.- Runs census or other data reports as needed related to benefits administration.- Prepares and sets up meetings designed to help employees obtain information and understand company benefits and other related incentive programs.- Assists with developing and preparing communications, to include formatting monthly newsletters, email communications, etc.- Assists Benefits team in completing benefits reporting requirements.- Adheres to expectations of the established corporate compliance plan.- Actively participates in site-level Quality Improvement Activities. Each Employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients. - Performs related work as appropriate and special projects as needed.
Farragut Family Practice, a division of Summit Medical Group, has an opening for an experienced Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) to join their office to assist with clinical tasks. This is a Full-time opportunity. *Candidate must have proven background of exceptional customer service. Responsibilities: (List does not include all duties assigned)- Escorts patients to exam rooms and prepares patients for examinations and procedures according to physician preferences.- Records vital signs of patients, including pulse, blood pressure, height, weight, etc.- Performs appropriate procedures, such as phlebotomy, injections, EKGs, etc.- Assists the physician(s) with procedures, as well as administering medications and conducting patient educations.- Handles phone nursing when appropriate, to include triaging, pre-certs, referrals, calling in prescriptions, etc.- Performs clerical duties necessary for the physicians to see patients; contacts patients regarding test results or for other related reasons as directed.- If needed, schedules patient appointments with efficient use of clinical time slots.- Maintains stocked, neat and clean exam rooms and common work areas on a daily basis.
About Our Career Opportunity Summit Diagnostic Center at Fountain City is seeking an Radiologic Technologist to join their team. This is a Full time opportunity at Fountain City. EXAMPLES OF DUTIES: (List does not include all duties assigned- Prepares patients for radiologic procedures.- Takes x-rays following established procedures for patient care and safety, including proper use of shielding equipment, and OSHA requirements.- Ensures equipment is in working order. Reports equipment malfunctions to supervisor.- Processes radiologic logs and other paperwork in a timely, thorough and accurate manner.- Maintains examination rooms. Stocks necessary medical and radiologic supplies.- Develops, processes, and / or files radiologic film based on site protocol.- Assists with other clinical procedures as appropriate.- Maintains required and appropriate certifications, including radiologic and CPR.- Maintains strict confidentiality.- Adheres to all aspects of the corporate compliance plan.- Actively participates in site-level Quality Improvement Activities. Each Employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
Trinity Medical Associates - Maryville, a division of Summit Medical Group, has an immediate opening for an experienced Registered Nurse (RN),Licensed Practical Nurse (LPN), Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or Emergency Medical Technician (EMT) to join their practice to assist with clinical tasks. This is a Full-time opportunity. EXAMPLES OF DUTIES: (List does not include all duties assigned)- Escorts patients to exam rooms and prepares patients for examinations and procedures according to physician preferences.- Records vital signs of patients, including pulse, blood pressure, height, etc.- Performs appropriate procedures, such as phlebotomy, injections, EKGs, holter monitors, etc.- Assists the physician(s) with procedures, as well as administering medications and conducting patient educations.- Handles phone nursing when appropriate, to include triaging, pre-certs, referrals, calling in prescriptions, etc.- Performs clerical duties necessary for the physicians to see patients; contacts patients regarding test results or for other related reasons as directed.- If needed, schedules patient appointments with efficient use of clinical time slots.- Maintains stocked, neat and clean exam rooms and common work areas on a daily basis.
About Our Career Opportunity Summit Medical Group is seeking an RN Inpatient Care Coordinator to join their team. This is a Full time opportunity. Responsibilities: (List does not include all duties assigned)- Provide transition of care services post inpatient hospitalization or emergency room visit. - Complete follow up calls as needed for a minimum of 30 days after inpatient hospitalization. - Initiate and maintain communication with multi-disciplinary healthcare team to develop, implement, and evaluate a transition plan of care for SMG patients.- Assess complexity of care needs and potential/actual issues.- Arrange post-discharge referrals to Care Management RN or SW to assist with chronic disease management or community resource need.- Facilitate closing gaps in care. - Assist patient in scheduling hospital follow up, emergency room and other medical appointments. - Conduct medication reconciliation within 30 days of inpatient hospital discharge.- Submit CPT code 1111F for Medicare Advantage patients within 30 days of hospital discharge.- Educate patients on appropriate use of the emergency room, primary care, specialist, and urgent care. - Facilitate patient understanding of the physician’s treatment plan, including but not limited to medication adherence, preventive care, and self-management skills.- Facilitate the sharing of medical information across the continuum of care. - Document transition of care encounters and other clinical correspondence in electronic medical record (EMR).- Act as an advocate for an individual's health care needs by identifying and communicating potential needs to the patient’s provider. - Collaborate with skilled nursing facilities to identify inpatient or discharge status as well as confirm SMG patient status.- Collaborate with home health agencies to ensure ongoing care, support, and education.- Maintain security and privacy of patients by keeping patient care information confidential. - Participate in required training and attend team, departmental, and organizational meetings.- Monitor and improve quality of services provided to patients/caregivers through ongoing participation in team and departmental quality improvement activities.- Update job knowledge by participating in educational opportunities that support the advancement of Care Coordination including care transitions.- Participate in the orientation and training of new staff as needed.- RN Inpatient Care Coordinator job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this position. To deliver exceptional customer experience and consistently meet the needs of SMG, additional duties responsibilities may change at any time. - Maintains strictest confidentiality both internally and externally- Adheres to expectations of the established corporate compliance plan.- Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients. - Performs related work as assigned.-
Children's Faith Pediatrics, a division of Summit Medical Group, has an immediate opening for an experienced Licensed Practical Nurse (LPN), Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA) to join their practice to assist with clinical tasks. This is a Full-time opportunity. ** Must enjoy working with pediatric patients ** EXAMPLES OF DUTIES: (List does not include all duties assigned)- Escorts patients to exam rooms and prepares patients for examinations and procedures according to physician preferences.- Records vital signs of patients, including pulse, blood pressure, height, etc.- Performs appropriate procedures, such as phlebotomy, injections, EKGs, holter monitors, etc.- Assists the physician(s) with procedures, as well as administering medications and conducting patient educations.- Handles phone nursing when appropriate, to include triaging, pre-certs, referrals, calling in prescriptions, etc.- Performs clerical duties necessary for the physicians to see patients; contacts patients regarding test results or for other related reasons as directed.- If needed, schedules patient appointments with efficient use of clinical time slots.- Maintains stocked, neat and clean exam rooms and common work areas on a daily basis.
Summit Medical Group is recruiting for a Patient Experience Specialist. This position will work closely with the Patient Experience Manager to identify and execute patient experience improvement opportunities for Summit Medical Group. This role will be the first point of contact for complaints and will oversee the administration of our survey process with our external vendor. This is a full time opportunity. Examples of Duties (List does not include all duties assigned)- Serves as first point of contact for patient grievances. Including documenting, tracking, and escalation.- Patient Survey Vendor User Management: Adding and removing providers, sites and management to necessary dashboards. Assisting with login issues, running reports for sites and managing patient opt out requests. - Assists Patient Experience Manager with improvement and engagement initiatives across the organization. This includes Patient Experience Week planning and execution, Compassionate Caregiver Award oversight and other projects designed to increase patient experience and engagement at SMG. - Regularly review survey reports or other feedback platforms to identify improvement opportunities. - Manage emails that come to our corporate email groups.- Serves as back up to Corporate Receptionist when needed. - Assists with overflow calls for the corporate office.- Reports problems, challenges and potential improvements to supervisor.- Maintains work area in neat and orderly manner.- Attends meetings as required.- Maintains strictest confidentiality both internally and externally.- Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients. - Adheres to expectations of the corporate compliance plan. - Performs related work as assigned.
About Our Career Opportunity Summit Medical Group's Central Lab is seeking a Medical Technologist (MT) or Medical Lab Technician (MLT) to join our team. This is a full-time opportunity, working 5:30pm-4:00am (four 10-hour shifts). NO WEEKENDS OR HOLIDAYS! Frequent four-day weekends scheduled off (off Friday through Monday)! Excellent Salary and Benefits package, including health, dental and vision insurance; long- and short-term disability insurance and life insurance; vacation and sick time, 401k with a generous company match, safe-harbor contribution, and profit sharing , PLUS more! Excellent, low stress working conditions!We have a brand-new laboratory which opened in the summer of 2023 with mostly new equipment!
Athens Medical Group, a division of Summit Medical Group, has an immediate opening for an experienced Licensed Practical Nurse (LPN), Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA) to join their practice to assist with clinical tasks. This is a Full-Time opportunity, working Monday-Thursday 8:30a.m. - 5:00p.m. and Friday 8:30a.m. - 12:00p.m. EXAMPLES OF DUTIES: (List does not include all duties assigned)- Escorts patients to exam rooms and prepares patients for examinations and procedures according to physician preferences.- Records vital signs of patients, including pulse, blood pressure, height, etc.- Performs appropriate procedures, such as phlebotomy, injections, EKGs, holter monitors, etc.- Assists the physician(s) with procedures, as well as administering medications and conducting patient educations.- Handles phone nursing when appropriate, to include triaging, pre-certs, referrals, calling in prescriptions, etc.- Performs clerical duties necessary for the physicians to see patients; contacts patients regarding test results or for other related reasons as directed.- If needed, schedules patient appointments with efficient use of clinical time slots.- Maintains stocked, neat and clean exam rooms and common work areas on a daily basis.
About Our Career Opportunity Summit Medical Group has an opening for an IT Support Analyst. Candidate is responsible for providing customer support and IT problem solving for the enterprise including clerical support and known problem solving for GPMS, workstations, printers, handheld devices, Microsoft Office and Outlook E-mail, assists in managing the Exchange database, and provides general ongoing user support as related to other software products. This is a Full time opportunity. Responsibilities: (List does not include all duties assigned)- Responsible for the function, performance, and quality of the IT Support Line process.- Answer calls to the IT Support line and distribute work orders to appropriate team as necessary.- Respond to IT Support and work orders email groups. Distribute work orders created to appropriate teams.- Troubleshoot IT issues within Level 1 parameters and ability level.- Answer calls for the Follow My Health Patient Portal line and either help resolve the issue or transfer them to the Support line.- Complete all other duties, special projects as assigned.- Maintains professional competency through research, study, and continuing education programs as provided.- Contributes to a positive work climate and the overall team effort of the department and organization.- Adheres to all elements of the established corporate compliance plan.- Maintains strictest confidentiality both internally and externally.- Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.
Internal Medicine Associates - Powell, a division of Summit Medical Group, has an opportunity for a Registered Nurse (RN) to join their practice. This is a Full-Time opportunity. EXAMPLES OF DUTIES: (List does not include all duties assigned)- Prepares and updates patient records as required by physician(s)/practitioner(s) using electronic medical records (EHR) system.- Contacts patients regarding test results or other related reasons as directed.- Escorts patients to exam rooms and prepares patients for examinations and procedures according to physician preferences including the recording of vital signs of patients (pulse, blood pressure, height, weight, etc.)- Performing appropriate procedures such as phlebotomy, injections, EKGs, holter monitor, etc. and assisting the physician(s) and/or providers with other procedures as appropriate.- Administering medications and conducting patient education as required.- Maintains stocked, neat and clean exam rooms and common work areas on a daily basis.- Handles phone nursing when appropriate, to include triaging, pre-certs, referrals, calling in prescriptions, etc.- Adheres to established company policies and procedures (including the corporate compliance program), and follows state and federal regulations, such as OSHA and HIPAA guidelines.- Adheres to site-specific protocols and expectations.
Summit Family Practice at Maryville, is seeking a Multi-Duty Receptionist to join their practice. This is a Full-time opportunity starting January 2, 2024, working Monday - Friday 7:30a.m. - 4:00p.m. ** No weekend or holidays! Customer Service a plus! Responsibilities: (List does not include all duties assigned) - Greets patients and visitors in a prompt, courteous, and helpful manner- Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and balances due, as appropriate.- Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.- Maintains computerized scheduling and follows office scheduling policies.- Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.)- Files charts and coordinates lab work, as requested.- Sorts and delivers mail, medical records, and other correspondence.- Maintains work area in a neat and orderly manner.- Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)- Cooperates and helps out coworkers if needed and is committed to the success of the team.- Attends meetings, as required.- Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).- Adheres to the corporate compliance plan and policies.- Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.- Performs related work, as assigned.
About Our Career Opportunity The Office of Dr. Sayani a division of Summit Medical Group has an immediate opening for an experienced LPN, CMA or RMA to join their practice to assist with clinical tasks. This is a Full time opportunity. EXAMPLES OF DUTIES: (List does not include all duties assigned)- Escorts patients to exam rooms and prepares patients for examinations and procedures according to physician preferences.- Records vital signs of patients, including pulse, blood pressure, height, etc.- Performs appropriate procedures, such as phlebotomy, injections, EKGs, holter monitors, etc.- Assists the physician(s) with procedures, as well as administering medications and conducting patient educations.- Handles phone nursing when appropriate, to include triaging, pre-certs, referrals, calling in prescriptions, etc.- Performs clerical duties necessary for the physicians to see patients; contacts patients regarding test results or for other related reasons as directed.- If needed, schedules patient appointments with efficient use of clinical time slots.- Maintains stocked, neat and clean exam rooms and common work areas on a daily basis.
Pediatric Clinic - West, a division of Summit Medical Group, is seeking a Certified Medical Assistant / Lab Processor to join their practice to in our on-site laboratory to collect and test specimens. This is a PRN opportunity. ** CMA candidate to assist in lab at Hardin Valley and Huxley offices. Responsibilities: (List does not include all duties assigned)- Adheres to established policies and procedures, including OSHA and CLIA, and company established protocols.- Performs phlebotomy for patients scheduled for laboratory tests in a timely and clinically appropriate manner.- Promptly attends to specimens that are received in the laboratory. Processes STATs in a timely manner and delivers to the technologist for testing as soon as possible.- Notifies supervisor(s) of problems related to processing.- Answers telephone requests in a timely and professional manner.- Performs processing, ordering, and releasing of tests in the laboratory information system (LIS) with minimal errors.- Labels specimens accurately.- Accurately routes specimens to the appropriate laboratory testing area.- Prepares specimens to be sent to outside reference laboratories, including looking for additional specimens or an alternative specimen to be sent.- Completes “testing issues” and handles appropriately.- Scans in specimens and requisitions into the scanning systems.- Leaves work area clean and organized. Promptly cleans up specimen spills according to OSHA guidelines.- Interacts in a cooperative manner with supervisors, co-workers, physicians and the public.- Adheres to all appropriate aspects of the corporate compliance program.- Maintains strictest confidentiality.- Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.- Performs related work as assigned.
Pediatric Clinic - Seymour , a division of Summit Medical Group, is seeking a Certified Medical Assistant / Lab Processor to join their practice to work on Mondays and Fridays. This employee will work in our on-site laboratory to collect and test specimens. This is a PRN opportunity. ** CMA candidate will work in the lab on Mondays and Fridays assisting with testing and specimen collection. ** Responsibilities: (List does not include all duties assigned)- Adheres to established policies and procedures, including OSHA and CLIA, and company established protocols.- Performs phlebotomy for patients scheduled for laboratory tests in a timely and clinically appropriate manner.- Promptly attends to specimens that are received in the laboratory. Processes STATs in a timely manner and delivers to the technologist for testing as soon as possible.- Notifies supervisor(s) of problems related to processing.- Answers telephone requests in a timely and professional manner.- Performs processing, ordering, and releasing of tests in the laboratory information system (LIS) with minimal errors.- Labels specimens accurately.- Accurately routes specimens to the appropriate laboratory testing area.- Prepares specimens to be sent to outside reference laboratories, including looking for additional specimens or an alternative specimen to be sent.- Completes “testing issues” and handles appropriately.- Scans in specimens and requisitions into the scanning systems.- Leaves work area clean and organized. Promptly cleans up specimen spills according to OSHA guidelines.- Interacts in a cooperative manner with supervisors, co-workers, physicians and the public.- Adheres to all appropriate aspects of the corporate compliance program.- Maintains strictest confidentiality.- Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.- Performs related work as assigned.
About Our Career Opportunity The Medical Office of Dr. Gardner, a division of Summit Medical Group, is seeking a Certified Medical Assistant / Front Office Assistant to join their practice. This is a full-time opportunity working Monday, Tuesday, Thursday, and Friday each week. Responsibilities: (List does not include all duties assigned) 1) Answers phone calls, takes messages, duplicates documents and assists with other clerical duties, as requested. 2) Retrieves and triages patient communication both via telephone and faxed documents in a timely manner following local protocols.3) Pulls charts for scanning into EMR system.4) Performs actual scanning of documents with a high degree of accuracy and at a satisfactory pace.5) Files charts in a timely manner6) Assist with Check-in, check-out, patient registration on an as needed basis7) Performs laboratory functions on an as needed basis including a. Collects and processes blood and other specimens according to established guidelines b. Performs venipunctures on patients as appropriate c. Identifies and labels specimens in an accurate and timely manner d. Conducts designated laboratory testing and quality control measures8) Measures and records vital signs and other health indicator measurements for both adult and pediatric patients9) Conducts and records patient interview to include history and chief complaint, and past medical & surgical history as directed10) Provides patient education with regards to office policies, medications, management of disease, home treatments and special diets.11) Assists physician with exams and minor office surgery.12) Performs EKGs.13) Prepares and administers medications with physician’s authorizations14) Coordinates patient care activities to include referrals, pre-certification, and prior authorizations.15) Contacts patients regarding test results, medication issues, or for other healthcare related reasons as directed16) Maintains supplies, equipment, stock, and sterilizes instruments.17) Performs accurate, legal, and ethical documentation at all times18) Adheres to established company policies and procedures, and follows state and federal regulations, including OSHA and HIPAA guidelines.19) Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.20) Maintains strictest confidentiality, both internally and external.
